March 1, 2014

Stampin' Up! Texture Boutique Embossing Machine Getting a Tune-Up!

I wanted to let you know that Stampin' Up! has been receiving feedback (including my own) that the Texture Boutique Embossing Machine is giving uneven results for some customers.  They are in contact with the Texture Boutique manufacturer and are actively working with them on a permanent fix for this issue, which will result in a more even emboss with our high definition folders. In the meantime, Stampin' Up! is turning off this item code on March 8 so it will no longer be available for purchase until the debut of the new annual catalog (June 1).
I'll announce on my blog (and notify my customers personally) when Stampin' Up! has finalized a permanent solution with the manufacturer, including what steps need to be taken for a remedy or replacement.  Current "boutique" owners can keep using the machine with less detailed folders until a more permanent solution is available.
I'm sorry for any inconvenience and want you to know that Stampin' Up! is committed to making this right!
Take gentle care,

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